SPM Supermarket - Privacy Policy
This Privacy Policy explains how SPM Supermarket collects, uses, discloses, and safeguards your information when you visit our website https://spmsupermarket.com or interact with us via WhatsApp or other platforms.
1. Information We Collect
- Personal Information: Name, phone number, email address, delivery address, payment details.
- Order Details: Items ordered, transaction history, preferred store, and cart contents.
- Technical Data: IP address, browser type, device ID, and usage statistics via cookies or analytics tools.
2. How We Use Your Information
- To process orders and deliver products or services.
- To communicate via WhatsApp, email, or SMS for confirmations and offers.
- To improve customer experience, website performance, and marketing effectiveness.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
- We do not sell or rent your personal information.
- We may share data with third-party service providers strictly for fulfilling orders and processing payments.
- We may disclose information if required by law or to protect our legal rights.
4. WhatsApp Communication
- By ordering through WhatsApp, you consent to receive messages from SPM Supermarket regarding your orders and promotions.
- You may opt out of promotional messages by replying STOP.
5. Data Security
- We implement appropriate physical, electronic, and managerial procedures to safeguard your data.
- However, no system is 100% secure and we cannot guarantee absolute security.
6. Your Rights
- You may request access to or correction of your personal data at any time.
- You may request deletion of your data unless retention is required for legal or transactional purposes.
7. Cookies and Tracking
- We use cookies to improve user experience, analyze traffic, and show relevant offers.
- You may disable cookies in your browser settings.
8. Policy Updates
- We may update this Privacy Policy periodically. Updated versions will be posted on our website with the effective date.
📞 Contact Us